Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing or using the International Driving Agency website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

International Driving Agency provides driver's license translation services. Our International Driver's Document is a multilingual translation of your driver's license into 12 languages, designed to help overcome language barriers when traveling abroad.

Important: This translation document does not replace your original driver's license. You must carry both documents when driving abroad. This document is not valid on its own and does not grant driving privileges. Please see our Legal Disclaimer for full details.

3. Eligibility Requirements

To obtain a translation document through our service, you must:

  • Be at least 18 years of age
  • Hold a valid driver's license issued by your country of residence
  • Provide accurate and truthful information in your application
  • Submit a clear photograph of your driver's license
  • Provide a passport-style photograph meeting our specifications

4. User Responsibilities

You are responsible for:

  • Providing accurate and complete information
  • Ensuring your original driver's license remains valid
  • Understanding and complying with driving laws in your destination country
  • Carrying both your translation document and original license when driving abroad
  • Not using the document for fraudulent purposes
  • Verifying specific requirements for your destination country

5. Payment and Pricing

All prices are displayed in US dollars unless otherwise specified. Payment is required at the time of application. We accept major credit cards and other payment methods as displayed on our website.

Promotional pricing and discounts are subject to change without notice and may have specific terms and conditions.

6. Delivery

Digital Translation: Delivered via email within minutes of application processing.

Physical Copy: Shipped to your provided address. Delivery times vary by location and shipping method selected. We are not responsible for delays caused by customs, postal services, or incorrect address information.

7. Refund Policy

Please refer to our Refund Policy for detailed information about refunds and cancellations.

8. Limitation of Liability

International Driving Agency provides translation document services only. We are not liable for any damages, fines, or legal issues arising from your use of the document, including but not limited to traffic violations, accidents, or rejection of the document by authorities or rental companies. Each country has its own regulations regarding driving documentation, and it is your responsibility to verify requirements for your specific destination.

9. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of International Driving Agency and is protected by intellectual property laws. You may not reproduce, distribute, or use our content without written permission.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of any modified terms.

11. Contact Information

For questions about these Terms of Service, please contact us:

CloudCraftr LLP

Trading as International Driving Agency

50 Princes Street

Ipswich, IP1 1RJ

Suffolk, United Kingdom

Email: support@internationaldrivingagency.org

Phone: +44 7457 423484

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