Help Center
Find answers to common questions about International Driving Permits and our services.
Application Process
How to apply for your IDP
Payment & Pricing
Payment methods and pricing info
Shipping & Delivery
Delivery times and tracking
Refunds & Replacements
Our refund policy
Using Your IDP
Where and how to use it
Contact Support
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Application Process
What documents do I need to apply?
You need a valid driver's license from your home country and a passport-style photograph. You'll upload photos of both during the application process.
How long does the application take?
The entire application process takes about 5 minutes. You'll receive your digital IDP via email within minutes of approval.
Do I need to visit an office in person?
No! Our entire process is online. You can apply from anywhere in the world using your computer or smartphone.
What if my application is rejected?
If your application is rejected due to unclear photos or missing information, we'll contact you to resolve the issue. If we cannot process your application, you'll receive a full refund.
Payment & Pricing
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay.
Is the price a one-time payment?
Yes, the price you pay covers your IDP for the validity period you select (1, 2, or 3 years). There are no recurring charges or hidden fees.
Do you offer refunds?
Yes, we offer a 30-day money-back guarantee. If you're not satisfied for any reason, contact us for a full refund.
Using Your IDP
Which countries accept the IDP?
Our IDP is valid in over 195 countries worldwide. This includes popular destinations like Spain, France, Italy, Thailand, Japan, Australia, and many more.
Do I still need my original license?
Yes! An IDP is a translation of your license, not a replacement. You must always carry both your IDP and your original driver's license when driving abroad.
Will car rental companies accept my IDP?
Yes, major car rental companies like Hertz, Enterprise, Avis, and others accept IDPs. In fact, many require an IDP for international renters.
Can I use the digital IDP or do I need the physical card?
Many countries and rental companies now accept digital IDPs. However, we recommend having the physical card as backup, especially for interactions with local authorities.
What if my IDP expires while I'm abroad?
You'll need to apply for a new IDP before the expiration date. We recommend applying for a longer validity period (2-3 years) if you travel frequently.
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